Culture in the Workplace Questionnaire CWQ applications - utilizing culturally-based tendencies to build productivity and creativity

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Acquiring Insight Into and Utilizing Culturally-Based Preferences and Tendencies

Application of the Culture in the Workplace Questionnaire™ (CWQ)

with Individuals, Teams, and Entire Organizations

Index to the MDB Group Intercultural Competence Section
Introduction and intercultural terminology The benefits of working with MDB Group
Developing core intercultural competence: IDI Applications - individual, team, organization productivity & innovation
Intercultural Development Continuum (IDC) - the theory
Intercultural Development Inventory (IDI) - the assessment tool
Sample IDI feedback report - to see the profound culture-general feedback
Utilizing culturally-based preferences and tendencies: CWQ Applications - boosting productivity and innovation of specific groups	You are here!
Culturally-Based Preferences and Tendencies (CBTs) - the research basis
Culture in the Workplace Questionnaire™ (CWQ) - the assessment tool
Sample CWQ feedback report - to see the focused and practical feedback

Culturally-based preferences and tendencies (CBTs) are:

Relevant to domestic organizations where members of a team with diverse communication and work styles must become more effective and leverage their different perspectives.
Relevant to multinational organizations where parts of the organization in specific different countries must collaborate well with each other and/or with customers to achieve business results.
About the culturally-dependent and culturally-influenced preferences and tendencies in patterns of thought and behavior of an individual, team, or entire organization. These preferences and tendencies span the five dimensions of Dr. Gert Hofstede's model of culture.
A "culture-specific" skill focusing on the effects of specific differences in CBTs between team members or the effects of differences in CBTs between people of specific national cultures. Developing skill in managing CBTs builds upon and leverages one's core intercultural competence.

MDB Group uses the Culture in the Workplace Questionnaire™ (CWQ) to measure and provide a basis for leveraging culturally-based preferences and tendencies.

It is your choice! Read on or call us now to discuss how our seasoned, practical, friendly experts can help you achieve the business results you seek.

Being aware of the nature and effect of CBTs is important for people who lead or work in diverse teams or organizations.

Within a diverse team, understanding the differences between members' individual CBTs is the basis for developing ways to work together effectively and actually harness these differences to improve team results.

In multinational teams or organizations, the same dynamic applies to the CBT differences present due to the many nationalities of the colleagues and customers.

This work is about developing deep understanding of CBTs, self awareness of one's own CBTs, and skill in leveraging CBTs.

CWQ is used with individuals, teams, and organizations. It is especially useful for people who:

Lead or work in diverse, cross-cultural domestic or global teams.
Must understand, meet the needs of, or serve very-diverse or global customers.
Lead global organizations.
Have supervisors or subordinates from countries other than their own.
Provide information or guidelines to people working in different countries.
Travel internationally as part of their work.

The following table summarizes typical CWQ applications:

Scope	Objectives	CWQ Applications
Individual	• Build ability to lead, manage, or work with people of specific other backgrounds • New employee orientation	• Assess CBTs • Compare individual’s CBT similarities & differences to national norms to provide insight on strengths and behavioral adaptations • Basis for - Intervention design - Ongoing coaching and development
Team (diverse cross-cultural domestic or global)	• Increase productivity, innovation, creativity • Increase team insights into its own strengths and potential, to enable taking on new challenges • Team development	• Assess CBT similarities and differences between team members • Diagnose and address specific factors contributing to ineffective relationships and communications • Basis for - Intervention design - Ongoing coaching and development
Organization	• Cultural audits • Assess communication, conflict management, leadership effectiveness • Assess alignment of culture with processes versus outcomes	•Assess organization ’s CBT norms and compare to other organizations or national cultures • Basis for - Intervention design

MDB Group is pleased to provide certified CWQ administrators to work with you in any capacity needed. We provide complete coaching and developmental interventions based on the CWQ.

Please call us; we will be happy to discuss how you may realize the full business benefits of the Culture in the Workplace Questionnaire™.

Related links
The Culture in the Workplace Questionnaire™ helps build individual and team effectiveness and improve cross-cultural communication and teamwork. It is applicable to conflict management, executive coaching, and general workplace assessments.

Intercultural competence and expertise main page	Culturally-based preferences and tendencies are one component of effectively leading or working with a diverse, multicultural team or organization.
Workforce productivity, innovation, and creativity	Building cross cultural communication competence, or the ability to communicate with other people, helps build team effectiveness.
Executive coaching and leadership development	When an executive takes on new challenges, success frequently hinges upon developing new insights or building new abilities to communicate and work with people having different backgrounds, cultures, and perspectives.
Conflict resolution	Diagnosing and addressing ineffective communications is frequently at the heart of resolving workplace conflict.
Workplace assessments	Workplace assessments involve diagnosing individual, team, or organizational intercultural sensitivity and communications competence. These assessments facilitate designing strategies, action plans, development, and training matched to peoples’ current state of development. This helps ensure a successful business-related outcome.

Next steps
Please call us so that together we can start growing your business and your organization through intercultural competence.

Your business success is our most important objective.