Retention Strategies to Address High Employee Turnover and Improve Low Morale Indicators

Frequently there is overlap in causes and effects of low morale, retention issues, and unproductive or unsupportive work environments.

A common approach is typically useful in these situations, although the findings and outcomes vary with factors such as the company’s culture and business needs.

The following example illustrates this effect.

Situation:
A sales division of a large multinational corporation was experiencing low morale, high turnover rate, and friction amongst co-workers. The Sales Vice President needed to address these issues to improve effectiveness and sales results.

Solution:
A working-level team was formed that was representative of the entire organization. The team calculated employee turnover, analyzed employee survey data, and interviewed colleagues to determine root causes of low retention and indicators of low morale. They proposed changes in communications, meeting structure, and employee involvement.

Outcome:
The Sales Vice President accepted all the recommendations. There was an almost immediate improvement in morale, working relationships, and engagement as people saw the changes taking effect in the workplace. Informal surveys confirmed the positive change.

See related results in Workforce Productivity, Innovation, and Creativity.

See more about how MDB Group can help build optimal retention in your workforce and create the productive and supportive work environment your business needs.